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FAQ

Frequently Asked Questions about the Acer Predator Helios Neo 16 AI PHN16-I31-71VG 16

What are the features of the Acer Predator Helios Neo 16 AI PHN16-I31-71VG 16?
  • Intel® Core™ i7-14650HX Processor
  • 16GB DDR5 SDRAM
  • 512GB, PCIe Gen4, 16 Gb/s, NVMe (dual SSD slot)
  • NVIDIA® GeForce RTX™ 5050 8GB
  • 16.0″ IPS, WUXGA 1920 x 1200, high-brightness Acer ComfyView™,16:10, sRGB 100%
  • Windows 11 Home
  • 2-Year Acer Local Onsite Warranty + Accidental Damage / Theft
  • Pre-installed MS Office Home & Student 2024 + Microsoft 365 Basic
How much does the Acer Predator Helios Neo 16 AI PHN16-I31-71VG 16 cost?

The normal price is RM7,999.00, but it is currently on sale for RM7,959.00. You save RM40.00 (1% off)!

How much is the shipping fee for the Acer Predator Helios Neo 16 AI PHN16-I31-71VG 16?

Shipping fees depend on your location and order size. Standard shipping within Peninsular Malaysia starts from RM20.

How long does delivery take for the Acer Predator Helios Neo 16 AI PHN16-I31-71VG 16?

For ready-stock items, delivery within Peninsular Malaysia typically takes 2-4 working days. Deliveries to East Malaysia generally take 5-10 working days. Feel free to browse our full shop catalog for more ready-stock hardware.

Can I collect my order in person?

Please contact us to arrange for self-collection if available. WhatsApp 011-5682 2590 for details.

What payment methods do you accept for the Acer Predator Helios Neo 16 AI PHN16-I31-71VG 16?

We accept all major credit cards, FPX online banking (Maybank, CIMB, Public Bank, RHB, etc.), and direct corporate invoicing for B2B clients.

Does the Acer Predator Helios Neo 16 AI PHN16-I31-71VG 16 come with a warranty?

Yes, all IT hardware and electronics sold by TiraTech come with an official manufacturer warranty. Please keep your invoice as proof of purchase for any future warranty claims.

Can I extend the warranty?

Extended warranty options may be available for certain products. Contact us for details.

Is the Acer Predator Helios Neo 16 AI PHN16-I31-71VG 16 100% original and brand new?

Yes, absolutely. All items sold at TiraTech, including the Acer Predator Helios Neo 16 AI PHN16-I31-71VG 16, are 100% genuine, brand new, and sourced strictly from official local distributors. An official invoice will also be provided with your purchase.

Can you provide customized solutions for our company?

Yes, we can tailor IT solutions based on your business needs. WhatsApp us or visit our Corporate Sales page.

Can I request a quotation for bulk orders of the Acer Predator Helios Neo 16 AI PHN16-I31-71VG 16?

Absolutely. We specialize in B2B IT procurement. If you need a larger quantity or an official quotation, please visit our Corporate Sales page or WhatsApp us directly.

How can I contact TiraTech for this product Acer Predator Helios Neo 16 AI PHN16-I31-71VG 16?

You can reach our team via: