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FAQ

Frequently Asked Questions about the Asus Zenbook A14 UX3407N-AQD991WS

What are the features of the Asus Zenbook A14 UX3407N-AQD991WS?
  • Snapdragon® X2 Elite E88 100 Processor
  • 16GB LPDDR5 (onboard) RAM
  • 512GB M.2 NVMe™ PCIe® 4.0 SSD
  • Qualcomm® Hexagon™ NPU
  • 14, WUXGA (1920 x 1200) OLED 16:10, LED Backlit, 0.2ms, 60Hz, 400nits, 600nits HDR peak brightnessW11
  • Windows 11 Home
How much does the Asus Zenbook A14 UX3407N-AQD991WS cost?

The normal price is RM7,779.00, but it is currently on sale for RM7,279.00. You save RM500.00 (6% off)!

How much is the shipping fee for the Asus Zenbook A14 UX3407N-AQD991WS?

Shipping fees depend on your location and order size. Standard shipping within Peninsular Malaysia starts from RM20.

How long does delivery take for the Asus Zenbook A14 UX3407N-AQD991WS?

For ready-stock items, delivery within Peninsular Malaysia typically takes 2-4 working days. Deliveries to East Malaysia generally take 5-10 working days. Feel free to browse our full shop catalog for more ready-stock hardware.

Can I collect my order in person?

Please contact us to arrange for self-collection if available. WhatsApp 011-5682 2590 for details.

What payment methods do you accept for the Asus Zenbook A14 UX3407N-AQD991WS?

We accept all major credit cards, FPX online banking (Maybank, CIMB, Public Bank, RHB, etc.), and direct corporate invoicing for B2B clients.

Does the Asus Zenbook A14 UX3407N-AQD991WS come with a warranty?

Yes, all IT hardware and electronics sold by TiraTech come with an official manufacturer warranty. Please keep your invoice as proof of purchase for any future warranty claims.

Can I extend the warranty?

Extended warranty options may be available for certain products. Contact us for details.

Is the Asus Zenbook A14 UX3407N-AQD991WS 100% original and brand new?

Yes, absolutely. All items sold at TiraTech, including the Asus Zenbook A14 UX3407N-AQD991WS, are 100% genuine, brand new, and sourced strictly from official local distributors. An official invoice will also be provided with your purchase.

Can you provide customized solutions for our company?

Yes, we can tailor IT solutions based on your business needs. WhatsApp us or visit our Corporate Sales page.

Can I request a quotation for bulk orders of the Asus Zenbook A14 UX3407N-AQD991WS?

Absolutely. We specialize in B2B IT procurement. If you need a larger quantity or an official quotation, please visit our Corporate Sales page or WhatsApp us directly.

How can I contact TiraTech for this product Asus Zenbook A14 UX3407N-AQD991WS?

You can reach our team via:

Warranty

Manufacturer's Warranty

Steps to Claim ASUS Warranty

1. Check Your Warranty Coverage

Before initiating a claim, verify your product's warranty status. Locate your product's Serial Number (S/N) and enter it into the official ASUS Warranty Status Inquiry portal.

2. Prepare Your Information

To ensure a smooth process, have the following ready:

  • Your device's Serial Number.
  • Proof of Purchase: A valid purchase invoice from an authorized dealer. If you cannot provide a valid purchase invoice, the warranty period will be calculated based on the product's manufacturing date determined by the serial number.
  • A clear description of the issue.

3. Run Diagnostics via MyASUS (Recommended)

If your device is functional, ASUS highly recommends using the MyASUS app (available for Windows and mobile). It allows you to run system diagnostics, update drivers, and communicate directly with customer support to log an issue.

4. Contact ASUS Support Malaysia

Reach out to ASUS technical support to initiate a claim or request an RMA (Return Merchandise Authorization):

  • Online Support Portal: Visit the ASUS Malaysia Support Page to request an RMA online, chat with support via WhatsApp, or submit an email ticket.
  • MyASUS App: You can submit a repair request directly through the app.

5. Service Methods

Depending on your specific ASUS product and warranty coverage, ASUS offers several service options in Malaysia:

  • Service Centers: You can drop off your device at an ASUS Authorized Service Center.
  • Alternative Methods: ASUS also provides Pick Up, On-Site, and Drop Zone services depending on the device category and whether you hold an ASUS Premium Care package.

Important Warranty Information

  • Voiding the Warranty: The standard warranty does not cover damage caused by improper use, unauthorized disassembly or installation, natural disasters, or contact with liquid. Crucially, removing or defacing the ASUS original warranty label (with the serial number) will immediately void your warranty.
  • Third-Party Upgrades: If damage is caused to ASUS parts by third-party components during an upgrade, the cost of replacing the damaged ASUS parts will not be covered under warranty. It will be the customer's responsibility; but the warranty still applies to the entire device.
  • ASUS Perfect Warranty: If your device includes the ASUS Perfect Warranty (Local Accidental Damage Protection), you may be covered for accidents like drops, falls, liquid damage, or electrical surges during the first year. Inform the support agent if this applies to your unit.

Disclaimer: The warranty information provided above is for reference purposes only. Warranty terms vary by region and specific product model. Always refer to ASUS’s official website or speak to an authorized agent for the most accurate and up-to-date information.